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Home > Patient Counselling > People's Experiences of Health, Medicines and Illnesses

People's Experiences of Health, Medicines and Illnesses

Patient Opinion

An independent site about your experiences of UK health services, good or bad.

Source: patientopinion.org.uk
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

Healthtalkonline

Healthtalkonline is the award-winning website of the DIPEx charity.

The information on Healthtalkonline relies on external funding and is based on qualitative research into health experiences, led by experts at the University of Oxford. These personal stories of health and illness will enable patients, families, carers and healthcare professionals to benefit from the experiences of others.

Source: healthtalkonline.org
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

Youthhealthtalk

This is a website about young people’s real life experiences of health and lifestyle. This is not just a website about the medical facts, this is about real people and real lives.

Watch, listen and read young people talking about their experiences, and feel free to join in the forums.

Source: youthhealthtalk.org
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

Patient.co.uk discussion forums

Whether it's experience of a medical condition, a medicine, a treatment, or a service, it is very likely that someone has been in a similar situation. Read about and share your experiences here.

Source: patient.co.uk
Pharmacy Resource: Forums
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

Picker Institute Europe

Picker Institute Europe is a not-for-profit organisation that makes patients' views count in healthcare. We:

  • build and use evidence to champion the best possible patient-centred care
  • work with patients, professionals and policy makers to strive continuously for the highest standards of patient experience.
Source: pickereurope.org
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

HealthUnlocked

HealthUnlocked is a social network designed for people who care about their health and the health of others. With hundreds of dedicated communities run by patient charities and health organizations and a million users visiting monthly it's the fastest growing hub for health support and information.

Source: healthunlocked.com
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 27/12/13 Link Error: Report It

 

PatientsLikeMe

PatientsLikeMe is committed to putting patients first. We do this by providing a better, more effective way for you to share your real-world health experiences in order to help yourself, other patients like you and organizations that focus on your conditions.

Source: patientslikeme.com
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

Patient experience in adult NHS services: improving the experience of care for people using adult NHS services
National Institute for Health and Care Excellence (NICE) Guidance

This guideline covers the components of a good patient experience. It aims to make sure that all adults using NHS services have the best possible experience of care.

Source: nice.org.uk
Pharmacy Resource: Guideline
Register to Access Content: No

Last Checked: 13/11/17 Link Error: Report It

 

Public perceptions of the NHS and Social Care: an ongoing tracking study conducted for the Department of Health, December 2012 wave

This report provides the results from a survey of public attitudes towards, and perceptions of, the NHS and social care services. The survey is the latest in a series of surveys that tracks public perceptions and attitudes over time.

Source: gov.uk
Pharmacy Resource: Report
Register to Access Content: No

Last Checked: 02/12/13 Link Error: Report It

 

NHS Staff Tracking Research – Winter 2011

The NHS Staff Attitudes Tracking survey has been conducted at regular intervals since 2008. It provides an overview of NHS staff morale and engagement, plus awareness of attitudes towards a range of DH and NHS initiatives. The questionnaire includes a core module covering staff morale/advocacy and there is flexibility that allows us to ensure that the survey reflects the most current issues facing the NHS. It is unique in that it is the only NHS workforce survey that includes a robust sample of NHS staff working in a range of primary, secondary and community settings.

Source: gov.uk
Pharmacy Resource: Report
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

British Social Attitudes survey 2012: public satisfaction with the NHS and its services

The topline results and satisfaction trends relating to the NHS and health care issues from the British Social Attitudes survey 2012.

Source: kingsfund.org.uk
Pharmacy Resource: Results
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

The Mid Staffordshire NHS Foundation Trust Public Inquiry - Chaired by Robert Francis QC
Final Report

The Mid Staffordshire NHS Foundation Trust Public Inquiry was announced, following the Statement to the House of Commons on 9 June 2010 by the Secretary of State for Health (Andrew Lansley MP).

This Inquiry, governed by the Inquiries Act 2005, will examine the commissioning, supervisory and regulatory organisations in relation to their monitoring role at Mid Staffordshire NHS Foundation Trust between January 2005 and March 2009. It will consider why the serious problems at the Trust were not identified and acted on sooner, and will identify important lessons to be learnt for the future of patient care.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Report
Register to Access Content: No

Last Checked: 18/08/15 Link Error: Report It

 

Patients First and Foremost
The Initial Government Response to the Report of The Mid Staffordshire NHS Foundation Trust Public Inquiry

This document sets out the government’s initial response to Robert Francis QC’s report on the Mid Staffordshire NHS Foundation Trust public inquiry.

It details actions to ensure that patients are the first and foremost consideration of the health and care system and everyone who works in it.

Source: gov.uk
Pharmacy Resource: Document
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

Mid Staffordshire NHS FT public inquiry: government response

The government’s further response to Robert Francis QC’s report on the Mid Staffordshire NHS Foundation Trust public inquiry.

These documents build on the government’s initial response: Patients First and Foremost, which was published in March 2013.

They explain the changes that have been put in place since the initial response was published, and set out how the whole health and care system will prioritise and build on this. Volume 2 outlines the responses to each of the 290 recommendations made by the public inquiry.

Source: gov.uk
Pharmacy Resource: Documents
Register to Access Content: No

Last Checked: 19/11/13 Link Error: Report It

 

The Francis Report – implications for community pharmacy

A PSNC Briefing on the Francis Report summarises the key points from the Inquiry and the DH response. The briefing also highlights some of the actions and issues raised in the DH response that could be applied to community pharmacy.

Source: psnc.org.uk
Pharmacy Resource: Briefing
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

Hold health services to account

You can help build better, more responsive, health and social care services – but to do so you need information about the performance of those services, and the challenges they face.

This section of NHS Choices aims to let you get the data that ‘the system’ uses to monitor and shape the services it provides. This information is open to everyone, but it may be especially useful to members of the public already involved in examining services and challenging them to improve. You might be a member of a local Healthwatch group, a councillor or perhaps a campaigner interested in care for a particular condition.

We will cover a wide range of organisations, including GPs, hospitals, local authorities and clinical commissioning groups.

Source: nhs.uk
Pharmacy Resource: Database
Register to Access Content: No

Last Checked: 27/02/14 Link Error: Report It

 

Patient Experience

PatientExperience.co.uk is written by a team of current and former healthcare professionals and managers in order to share their views on importance of understanding the patient experience. The site includes practical guidance and resources to help healthcare professionals, working in all clinical settings, get to grips with this subject area.

Source: patientexperience.co.uk
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 31/10/13 Link Error: Report It

 

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