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Home > Pharmacist > Pharmacy Contract - Dispensing

Pharmacy Contract - Dispensing

Royal Pharmaceutical Society Guide: Good Dispensing Guidelines - England

This web-based only document is aimed at pharmacists and their staff involved in any form of dispensing.

Source: rpharms.com
Pharmacy Resource: Guide
Register to Access Content: Yes - content available to members of the RPS

Last Checked: 03/04/17 Link Error: Report It

 

NHS Community Pharmacy Contractual Framework
Essential Service – Dispensing

The supply of medicines and appliances ordered on NHS prescriptions, together with information and advice, to enable safe and effective use by patients and carers, and maintenance of appropriate records.

Source: pcc-cic.org.uk
Pharmacy Resource: Service Specification
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

The November 2017 Electronic Drug Tariff

The electronic Drug Tariff provides access to the current edition of the National Health Service Drug Tariff for England and Wales, compiled on behalf of the Department of Health by the NHS Business Services Authority, NHS Prescription Services

Source: nhsbsa.nhs.uk
Pharmacy Resource: Electronic Drug Tariff
Register to Access Content: No

Last Checked: 01/11/17 Link Error: Report It

 

The October 2017 Electronic Drug Tariff

The electronic Drug Tariff provides access to the current edition of the National Health Service Drug Tariff for England and Wales, compiled on behalf of the Department of Health by the NHS Business Services Authority, NHS Prescription Services

Source: nhsbsa.nhs.uk
Pharmacy Resource: Electronic Drug Tariff
Register to Access Content: No

Last Checked: 27/09/17 Link Error: Report It

 

Scottish Drug Tariff

The Scottish Drug Tariff is published for and on behalf of the Primary & Community Care Directorate, Scottish Govermment. The Tariff contains information regarding the prescribing, dispensing and reimbursement of medicines and appliances on primary care NHS prescriptions.

Source: isdscotland.org
Pharmacy Resource: Drug Tariff
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Endorsing Guidance for Electronic Claims and Paper Prescriptions
Practitioner Services Division and Community Pharmacy Scotland

The information contained in this booklet should be used to support community pharmacists in submitting both electronic and paper claims. It explains when endorsements should be applied during the electronic process and if any corresponding paper endorsement is required.

There is also information given to assist community pharmacists in recognising GP electronic endorsements which can be made available through scanning the prescription form but should also be visible on the prescription form.

Source: communitypharmacyscotland.org.uk
Pharmacy Resource: Guidance
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Hints and tips
NHS Prescription Services

Quarterly hints and tips bulletins for both dispensing contractors and information services users

Source: nhsbsa.nhs.uk
Pharmacy Resource: Bulletins
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Alphabetical Guide to Prescription Endorsement for Pharmacy Contractors
Quick Reference Guide

Please ensure that this guide is accessible to everyone working in your dispensary who is responsible for the endorsement of prescriptions. Although some of the endorsements listed in this guide are only recommended at the moment, they are likely to become mandatory in the future.

Source: nhsbsa.nhs.uk
Pharmacy Resource: Guide
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

An Analysis of the Significance of Dispensing Contractor Endorsements in the Calculation of Reimbursement and Remuneration Payments

The purpose of this report is to present the results of sampling exercises, which measured the full data content of prescribed product data in a random selection of prescription forms.

Source: nhsbsa.nhs.uk
Pharmacy Resource: Report
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

How to prevent common endorsing errors

Generic items included in Part VIII of the Drug Tariff continues to be the most significant area where unnecessary endorsements are added by contractors

Source: nhsbsa.nhs.uk
Pharmacy Resource:
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

How to get the most from endorsements

The recent news that £120m is to be taken out of Category M between October 2010 and March 2011 means that times are going to be tight for community pharmacy. It is therefore imperative that contractors get their prescription endorsements right, to try to minimise any losses that might arise from incorrect pricing. To help contractors do this, we have put together a short guide to cover some of the areas where losses might occur.

Source: gandstlpc.net
Pharmacy Resource: Guide
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Drug Tariff April 2013 changes - further guidance

The Department of Health have published further guidance for contractors on forthcoming changes to the Drug Tariff - from April 2013 dispensed prescriptions new arrangements for advance payments for contractors are introduced, as is a requirement for contractors to ensure that there is a prescriber code present on the prescriptions they dispense. Details of the new arrangements can be found in the Frequently Asked Questions document below, and will be reflected in the April 2013 Drug Tariff.

Source: nhsbsa.nhs.uk
Pharmacy Resource: Questions and Answers
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

How to Identify Prescriber Codes

In the new NHS, the Pricing Authority, when it prices prescriptions, must be able to identify the cost centre in order to recharge the costs to the appropriate area. Therefore, on 1st April 2013, a new requirement was brought in to ensure prescriptions contain a prescriber code.

Source: psnc.org.uk
Pharmacy Resource:
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

CCG Short Names List

Source: nhsbsa.nhs.uk
Pharmacy Resource: List
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

NHS Reforms; Important implications for FP10 prescription forms

Prescribers and community pharmacists need to be aware that there will be changes to NHS prescription forms and that some actions are required of them either pre- or post- April 1st. We have produced this local guidance as it appears that no overarching national information has been circulated to GP practices, provider organisations or Community Pharmacies by the DH or other agency. We have therefore collated information from a variety of sources.

Source: neneccg.nhs.uk
Pharmacy Resource: Newsletter
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

A guide to dispensing Nurses’ prescriptions

There are THREE types of nurse prescriber

Source: psnc.org.uk/avon-lpc
Pharmacy Resource: Guide
Register to Access Content: No

Last Checked: 07/12/13 Link Error: Report It

 

PSNC’s methadone endorsing guidance

Endorsement Guidance For Oral Liquid Methadone ONLY

Source: psnc.org.uk
Pharmacy Resource: Guidance
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

PSNC’s FP10MDA endorsing guidance

FP10MDA Endorsement Guidance For All Products EXCEPT Oral Liquid Methadone

Source: psnc.org.uk
Pharmacy Resource: Guidance
Register to Access Content: No

Last Checked: 30/10/13 Link Error: Report It

 

Broken Bulk

The broken bulk endorsement enables pharmacy contractors to claim payment for a complete pack of a product where only a part-pack has been dispensed.

Source: psnc.org.uk
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Focus on... Broken bulk for pharmacy contractors in England, Wales and Scotland

Sometimes you will have to order in a product especially for a prescription but the pack size may be larger than the amount needed for dispensing.

Source: buttercups.co.uk
Pharmacy Resource: Bulletin
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Focus on... Out of Pocket Expenses for all contractors in England, Wales and Scotland

The prescription needs to be endorsed with “XP”, the nature of the expense e.g. postage, and the cost.

Source: buttercups.co.uk
Pharmacy Resource: Bulletin
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Disability Discrimination Act - A Resource Kit

This DDA Resource Kit is made up of relevant material gained from a literature search and various documents. It includes some suggested tools that might inform process stages of requests from patients/carers for auxiliary aids.

  • Download Guidance
  • Download Assessment form for use by pharmacy
  • Download Assessment form for patients
  • Download Contact assessment form
  • Download Guidance notes on assessment forms
  • Download Literature review of indications for monitored dosage system provision
Source: pcc-cic.org.uk
Pharmacy Resource: Resource Kit
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Disability Discrimination Act 1995; Equality Act 2010; and Multicompartment compliance aids

This briefing updates the guidance provided by PSNC on the Disability Discrimination Act 1995, which itself had been updated in 2011 to reflect the passing of the Equality Act. It is further updated in 2013 in response to the publication by the Royal Pharmaceutical Society of its guidance “Improving patient outcomes – The better use of multi-compartment compliance aids”.

Source: psnc.org.uk
Pharmacy Resource: Briefing
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Special Container Database

PSNC has a special container database which contains information about all the products which have special container status or sub-pack as a special container.

Source: psnc.org.uk
Pharmacy Resource: Database
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

New arrangements for reimbursing specials - Q&A

Source: nhsbsa.nhs.uk
Pharmacy Resource: Questions and Answers
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Product shortages, NCSO and price concessions

Following on from PSNC’s recent LPC secretaries and chairs meeting in London at which CEO Sue Sharpe gave a summary of the current NCSO and price concessions system, LPCs requested an explanatory briefing on NCSO and price concessions which can be used to explain this complex yet significant topic to Area Teams and others. The briefing may also be of interest to pharmacy contractors.

Source: psnc.org.uk
Pharmacy Resource: Briefing
Register to Access Content: No

Last Checked: 30/10/13 Link Error: Report It

 

Generic Shortages (NCSO & Price Concessions)

NCSO/price concessions agreed with the Department of Health only lasts for the month in which it is granted.

Source: psnc.org.uk
Pharmacy Resource: List
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

NCSO Endorsement Guidance and FAQs

PSNC’s Pharmacy Contractor Guidance on NCSOs/ Price Concessions

Source: psnc.org.uk
Pharmacy Resource: Guidance and Frequently Asked Questions
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Best practice for ensuring efficient supply and distribution of medicines to patients

The guidance, first published in February 2011, is produced by organisations representing the supply chain, regulators, and the government.

Medicine supply problems can occur for various reasons, such as manufacturing problems, difficulties in obtaining raw materials, regulatory issues, changes to manufacturers’ distribution systems and fluctuations in parallel trade. This guidance demonstrates stakeholders, including the government, working together to address supply issues.

The key points in the guidance are:

  • an expectation that, under normal circumstances, pharmacies should receive medicines within 24 hours
  • the importance of regular communication between manufacturers and wholesalers so that all parties have a good understanding of the supply and demand for particular products
  • where manufacturers put arrangements in place to verify that a medicine is required for a genuine UK patient, they should be sensitive to the workload implications for dispensers and, as part of these arrangements, dispensers should not disclose patient or prescriber identifiable details
  • the need for all in the supply chain to have contingency arrangements in place to source supply when there are supply difficulties
Source: gov.uk
Pharmacy Resource: Guidance
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Trading Medicines for Human Use: Shortages and Supply Chain Obligations

Guidance developed jointly with 11 organisations, including the Department of Health, representing the different parts of the supply chain.

Updated guidance setting out the key legal and ethical obligations that manufacturers, wholesalers, NHS Trusts, registered pharmacies and dispensing doctors have in the supply and trading of medicines, has been published today. The references in the updated guidance have been revised to reflect current law. There are no other changes or new requirements on the NHS.

Source: gov.uk
Pharmacy Resource: Guidance
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Ensuring best practice in the notification of product discontinuations: best practice guidelines

These guidelines have been drawn up jointly by the Department of Health (DH) and the ABPI. They are designed to ensure best practice in managing the phase out of products, especially the timing and recipients of notifications of the deletion.

Source: abpi.org.uk
Pharmacy Resource: Guideline
Register to Access Content: No

Last Checked: 04/11/14 Link Error: Report It

 

Notification and management of medicines shortages, best practice guidelines

Best practice guidelines designed to help minimise the impact of any medicine shortage. Includes a notification pro forma.

These guidelines have been drawn up jointly by the Department of Health (DH) and the Association of the British Pharmaceutical Industry (ABPI).

Source: abpi.org.uk
Pharmacy Resource: Guideline
Register to Access Content: No

Last Checked: 04/11/14 Link Error: Report It

 

Notification and management of medicines shortages: best practice guidelines

The Department of Health (DH) and the British Generic Manufacturers Association (BGMA) have produced these best practice guidelines, which are designed to help minimise the impact of any medicine shortage. They recommend that companies communicate with the DH as soon as possible about impending shortages that are likely to have an impact on patient care. This early exchange of information will enable the DH and the industry to work together to explore the options for managing the shortage and will allow time to make contingency arrangements where necessary.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Guideline
Register to Access Content: No

Last Checked: 30/10/13 Link Error: Report It

 

APPG Medicines Shortages Report

The All Party Pharmacy Group has today published the report of its enquiry into NHS medicine shortages.

Source: appg.org.uk
Pharmacy Resource: Report
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Template letter from pharmacies to GPs

Branded Medicine Shortages

Source: psnc.org.uk
Pharmacy Resource: Template Letter
Register to Access Content: No

Last Checked: 30/10/13 Link Error: Report It

 

Branded Medicine Manufacturers' Wholesaler Distribution Arrangements - Quick Reference Guide

Source: psnc.org.uk
Pharmacy Resource: Guide
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

How to sort your prescriptions for submission

Click here to download a diagram illustrating how different types of prescriptions should be sorted within the submission bundle

Source: psnc.org.uk
Pharmacy Resource: Diagram
Register to Access Content: No

Last Checked: 30/10/13 Link Error: Report It

 

Prescription Sorting Flowchart

In order to reduce the number of forms that get switched, we have rewritten the guidance that is on offer to pharmacists in order to assist with sorting. This guidance now appears in the flow chart below.

Source: nhsbsa.nhs.uk
Pharmacy Resource: Flowchart
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Information for contractors on the sorting and submission of private CD forms

To facilitate the accurate processing of privately dispensed batches, contractors should follow the basic principles outlined below when sorting and submitting private prescription forms.

Source: nhsbsa.nhs.uk
Pharmacy Resource:
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Paying the Price: Prescription Charges and People with Long-Term Conditions
A report by the Prescription Charges Coalition

This report details the findings of an online survey which ran from 8 August – 31 October 2012 to explore the impact of prescription charges on people with long-term conditions in England in the current economic climate. Past research and experience from health professionals has identified that prescription charges have had a significant impact on medicine adherence, despite the existence of the Prescription Prepayment Certificate and exemptions for charges for those with some specific medical conditions and for those in receipt of certain state benefits. Member organisations are also contacted on a regular basis through their helplines and social media forums by individuals for whom prescription charges are an issue.

There has been considerable focus in recent years on reducing medicine wastage and improving the use of medicines. This report makes the case that prescription charges need to be considered as a key part of this work and strongly questions the economic value of preserving prescription charges for people with long-term conditions in England.

Source: prescriptionchargescoalition.org.uk
Pharmacy Resource: Report
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

No Charge & Multi-Charge Items

PSNC publish a card that lists some commonly dispensed products which incur no prescription charge or multiple prescription charges. The Multi Charge Card has been designed to be a quick reference guide that can be used on the counter or as a poster.

Source: psnc.org.uk
Pharmacy Resource: Card
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Dianette for non-contraceptive purposes

Patients who are not exempt from prescription charges, and who are prescribed Dianette for the treatment of a skin condition must pay a prescription charge unless this item is also prescribed as a contraceptive.

Source: nhsbsa.nhs.uk
Pharmacy Resource:
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

HC11 - Help with health costs

This booklet gives guidance about NHS charging and exemption arrangements in England only.

Source: nhsbsa.nhs.uk
Pharmacy Resource: Booklet
Register to Access Content: No

Last Checked: 18/08/15 Link Error: Report It

 

Help with Health Costs
Advice in other languages

If English is not your first language we can provide advice about help with health costs in other languages, including:

  • Arabic
  • Bengali
  • Simplified Chinese
  • Traditional Chinese
  • Farsi
  • French
  • Gujarati
  • Polish
  • Portuguese
  • Punjabi
  • Somali
  • Spanish
  • Tamil
  • Turkish
  • Urdu
  • Welsh
Source: nhsbsa.nhs.uk
Pharmacy Resource: Leaflets
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Help with Health Costs FAQs

  • Tax Credits FAQs
  • Medical Exemption Certificates FAQs
  • Maternity Exemption Certificate FAQs
  • Low Income Scheme FAQs
  • Prescription Prepayment Certificate FAQs
Source: nhsbsa.nhs.uk
Pharmacy Resource: Frequently Asked Questions
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Tax Credits

If you receive a tax credit, use the flowchart below to check if you are automatically entitled to help with health costs.

Source: nhsbsa.nhs.uk
Pharmacy Resource: Flowchart
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Universal Credit

In April 2013 the Department for Work & Pensions (DWP) introduced a new benefit called Universal Credit. Find out how you can get help with health costs through Universal Credit.

Source: nhs.uk
Pharmacy Resource: Various
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Welcome to the NHS Protect online fraud reporting form

We want to make it as easy as possible for you to tell us if you have any concerns about NHS fraud. By doing this, you are helping to protect the health service and its resources. Any information you provide via this secure website is completely confidential.

Source: reportnhsfraud.nhs.uk
Pharmacy Resource: Online Reporting Form
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Who pays for NHS fraud?

Source: nhsbsa.nhs.uk
Pharmacy Resource: Leaflet
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Who pays for NHS fraud?

Source: nhsbsa.nhs.uk
Pharmacy Resource: Poster
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Focus on... Rules for supplying appliances – for all contractors in England, Wales and Scotland

Only those appliances, dressings and chemical reagents listed in each Drug Tariff may be supplied on NHS prescriptions and each item must meet certain specifi cations before being included in the Drug Tariff.

Source: buttercups.co.uk
Pharmacy Resource: Bulletin
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Focus on... Borderline Substances, the Selected list and the Black List

We will focus here on the three main ways that medicines, foods and cosmetics are restricted.

Source: buttercups.co.uk
Pharmacy Resource: Bulletin
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Prescribing Policy
Drugs used for the treatment of erectile dysfunction

This policy defines the decision made by NHS Wirral regarding the prescribing of drugs for the treatment of erectile dysfunction following a full evidence review.

Source: mm.wirral.nhs.uk
Pharmacy Resource: Policy
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Community pharmacy supply of gluten-free foods - a toolkit for commissioners

The toolkit outlines the business case for reviewing how gluten-free foods are supplied for patients with coeliac disease. Through the use of a pharmacy led supply scheme, gluten-free foods are supplied directly from community pharmacists, thus minimising the workload for the GP practice.

The toolkit has been written by Coeliac UK, the Pharmaceutical Services Negotiating Committee (PSNC) and the National Pharmacy Association (NPA), and is supported by the Primary Care Society for Gastroenterology (PCSG) and the Dispensing Doctors Association.

Source: coeliac.org.uk
Pharmacy Resource: Toolkit
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Gluten-free foods: a revised prescribing guideline 2011
Coeliac UK

The aim of this document is to assist general practitioners (GPs), dietitians, practice nurses and pharmacists when recommending or prescribing the quantities of gluten-free foods for prescription purposes. The amounts of gluten-free food recommended should be in conjunction with a dietary assessment and advice from a registered dietitian. The recommendations can also be used as part of local protocols addressing the overall management of people with coeliac disease and dermatitis herpetiformis (DH).

Source: coeliac.org.uk
Pharmacy Resource: Guideline
Register to Access Content: No

Last Checked: 22/11/13 Link Error: Report It

 

Gluten Free Food on Prescription
The British Dietetic Association

Source: bda.uk.com
Pharmacy Resource: Policy Statement
Register to Access Content: No

Last Checked: 18/08/15 Link Error: Report It

 

The prescription of low protein foods in PKU

There are few normal foods they can eat in unlimited quantities and these mainly include free fruits and vegetables which have a low calorie density. Therefore, the diet requires supplementation with many low protein foods that are available on ACBS prescription.

Source: nspku.org
Pharmacy Resource: Guideline
Register to Access Content: No

Last Checked: 29/10/13 Link Error: Report It

 

Pharmacist’s guide to dispensing isotretinoin

This brochure provides a guide to dispensing isotretinoin in accordance with the Pregnancy Prevention Programme.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Guide
Register to Access Content: No

Last Checked: 23/02/15 Link Error: Report It

 

Prescription direction statement
PSNC, Pharmacy Voice and the British Medical Association

'Prescription direction' occurs where a patient is being directed by their GP practice to a certain pharmacy to have their prescription dispensed.

Source: bma.org.uk
Pharmacy Resource: Statement
Register to Access Content: No

Last Checked: 18/08/15 Link Error: Report It

 

PSNC Briefing 095/13: Direction of Prescriptions

This PSNC Briefing includes summaries of the regulations and guidance relevant to this topic, as well as an update on PSNC’s work in the area, and may be of use to contractors and LPCs affected by the issue.

Source: psnc.org.uk
Pharmacy Resource: Briefing
Register to Access Content: No

Last Checked: 16/12/13 Link Error: Report It

 

Prescriptions Dispensed in the Community, Statistics for England - 2004-2014

This bulletin presents a summary of prescriptions dispensed in the community by community pharmacists, appliance contractors and dispensing doctors in England. The bulletin highlights recent changes and the main trends between 2004 and 2014.

Source: hscic.gov.uk
Pharmacy Resource: Publication
Register to Access Content: No

Last Checked: 08/09/15 Link Error: Report It

 

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