Pharmacy Contract – Repeat Dispensing

NHS Community Pharmacy Contractual Framework
Essential Service – Repeat Dispensing

This service specification covers the requirements additional to those for dispensing, such that the pharmacist ascertains the patient’s need for a repeat supply and communicates any clinically significant issues to the prescriber.

  • Source: psnc.org.uk
  • Pharmacy Resource: Service Specification
  • Register to Access Content: No

PSNC Briefing 004/15: Increasing use of the NHS Repeat Dispensing service

From 1 March 2015, a change to the Community Pharmacy Contractual Framework (CPCF) means pharmacies are required to give advice about the benefits of the repeat dispensing service to appropriate patients. This PSNC Briefing will assist community pharmacy teams both in meeting this new requirement and ensuring their repeat dispensing procedures are up to date.

  • Source: psnc.org.uk
  • Pharmacy Resource: Briefing
  • Register to Access Content: No

CPPE
NHS repeat dispensing

This e-learning programme provides key information about repeat dispensing, practical implications of implementing the service and how to use electronic repeat dispensing.

On completion of all aspects of this learning programme you should be able to:

  • describe what the NHS repeat dispensing service is and the rules and regulations governing the service
  • explain how to provide a safe and efficient repeat dispensing service
  • list nine key requirements of repeat dispensing
  • explain repeat dispensing and its benefits to patients and assess whether the service is suitable for them
  • compare and contrast paper-based and electronic repeat dispensing
  • list the benefits and challenges associated with repeat dispensing from a prescriber, practice staff, pharmacy team and patient perspective.
  • Source: cppe.ac.uk
  • Pharmacy Resource: CE / CPD / Learning
  • Register to Access Content: Yes

EPS R2 Repeat Dispensing compared to typical repeat prescribing systems

The following presentation can also be used in discussions with GP practices in order to demonstrate the similarity of repeat prescribing and EPS repeat dispensing and the additional benefits of using repeat dispensing

  • Source: psnc.org.uk
  • Pharmacy Resource: Presentation
  • Register to Access Content: No

Model Repeat Prescribing System
North of England Commissioning Support Unit

This comprehensive resource is packed full of practical ideas, designed to help you and your practice develop robust, safe and efficient procedures. It brings together legislation and best practice for all aspects of repeat prescribing, while allowing for local flexibility based on the needs of your own patients and staff.

Highlights include:

  • Flow charts to demonstrate information flow through the system, from start to finish.
  • Comprehensive, tried-and-tested advice on how to set up or develop your repeat prescribing system.
  • Case studies of real-life scenarios to test out your practice’s policies and procedures.
  • Targeted nationally and regionally accredited resources.
  • Support to review your repeat prescribing system with an audit checklist and summary sheet.
  • Source: medicines.necsu.nhs.uk
  • Pharmacy Resource: Guidance
  • Register to Access Content: No

Dispensing with Repeats
A practical guide to repeat dispensing

This updated 2nd edition of Dispensing with Repeats is intended to provide an overview of the repeat dispensing arrangements and will be of interest to prescribers, community pharmacists and GP practice staff as well as health service managers and locality commissioning groups.

Reading this document should help you to find answers to the following questions:

  • What is repeat dispensing?
  • What are the advantages and disadvantages of repeat dispensing compared to the traditional repeat prescribing system?
  • How does it work in practice — learning from pathfinder sites and CPFC?
  • What can be done to introduce repeat dispensing smoothly?
  • What support is available to help with the introduction of repeat dispensing services?
  • Source: webarchive.org.uk
  • Pharmacy Resource: Archived Publication
  • Register to Access Content: No

Repeat Dispensing – Synopsis

What is it?

• The issue of “repeatable” prescriptions to stable patients who then collect issues from their regular Pharmacy – until it is time to come back to the Surgery for a Medication Review.

  • Source: psnc.org.uk/sunderland-lpc
  • Pharmacy Resource: Synopsis
  • Register to Access Content: No

Repeat Dispensing – Questions & Answers

1. Patients and Patient selection
2. Prescribing
3. Pharmaceutical
4. Flexibility
5. Communication
6. Dispensing
7. Administration

  • Source: psnc.org.uk/sunderland-lpc
  • Pharmacy Resource: Questions and Answers
  • Register to Access Content: No

Repeat prescribing
A practice guide

Repeat prescribing plays a significant part in the supply of medicines to patients in primary care. Two-thirds of prescriptions generated in primary care are for patients who have requested a repeat supply of medicines they take regularly; this represents some 80% of medicines costs.

  • Source: webarchive.org.uk
  • Pharmacy Resource: Guide
  • Register to Access Content: No

Improving Communication Between Community Pharmacy and General Practice

A joint initiative from the General Practitioners Committee of the British Medical Association and the National Pharmacy Association

The General Practitioners Committee of the British Medical Association and the National Pharmacy Association have produced this workbook to help GPs and community pharmacists manage their day-to-day interactions in such a way as to maximize efficiency and ensure a safe and effective service to patients.

  • Source: bma.org.uk
  • Pharmacy Resource: Workbook
  • Register to Access Content: No

Inclusion and exclusion criteria for patient selection

Repeat Dispensing is not suitable for all ‘repeat’ patients.

  • Source: webarchive.org.uk
  • Pharmacy Resource: Criteria
  • Register to Access Content: No

Electronic Repeat Dispensing (eRD): An overview

eRD saves time for patients, practices and pharmacies. This video was created primarily for pharmacies to explain the high level process behind eRD.

  • Source: nhsbsa.nhs.uk
  • Pharmacy Resource: Video
  • Register to Access Content: No

Electronic Repeat Dispensing – Guidance
NHS England, Patients & Information, Digital Technology

Repeat dispensing with the Electronic Prescription Service provides huge efficiency savings in general practice. Repeat dispensing used with EPS introduced new functionality and legal prescription information that differs from the paper process. This guidance enables prescribers and dispensers to use the functionality effectively.

  • Source: england.nhs.uk
  • Pharmacy Resource: Guideline
  • Register to Access Content: No

Maximising electronic repeat dispensing
A toolkit to help prescribers and dispensers make the most of electronic repeat dispensing (eRD).

This toolkit has been developed by the EPS Team at NHS Digital to help prescribers and dispensers make the most of eRD.

  • Source: digital.nhs.uk
  • Pharmacy Resource: Toolkit
  • Register to Access Content: No

PSNC Briefing 004/17: eRepeat Dispensing – A factsheet for pharmacy teams

PSNC has created a two-page factsheet for community pharmacy teams in support of NHS Digital’s current campaign to increase the use of electronic Repeat Dispensing (eRD). One side contains key phrases to help advise patients on the benefits of eRD, whilst the other side provides a list of questions to ask patients collecting a repeat prescription.

  • Source: psnc.org.uk
  • Pharmacy Resource: Factsheet
  • Register to Access Content: No

PSNC Briefing 001/14: Repeat Dispensing and EPS

This briefing provides contractors and LPCs with a summary of information on repeat dispensing using the EPS system and the answers to frequently asked questions.

  • Source: psnc.org.uk
  • Pharmacy Resource: Briefing
  • Register to Access Content: No

Electronic Repeat Dispensing Handbook

This handbook has been designed to act as a ‘quick reference guide’ and as a point of reference for staff in GP practices and community pharmacies to help resolve common problems and make the most of the NHS Electronic Repeat Dispensing (eRD) service.

It is a working document and will be updated and amended regularly by Wessex AHSN under the guidance of the Hampshire and Isle of Wight eRD steering group.

  • Source: wessexahsn.org.uk
  • Pharmacy Resource: Handbook
  • Register to Access Content: No

Questions to ask on repeatable prescriptions

  • Source: webarchive.org.uk
  • Pharmacy Resource: Questions
  • Register to Access Content: No

Questions to ask on dispensing batch prescriptions

  • Source: webarchive.org.uk
  • Pharmacy Resource: Questions
  • Register to Access Content: No

Patient communication materials

The following poster and patient leaflet have been developed by PSNC to be consistent with the repeat dispensing contractual requirements which have a particular focus on eRD.

eRD template poster

eRD leaflet

  • Source: psnc.org.uk
  • Pharmacy Resource: Poster and Leaflet
  • Register to Access Content: No

eRD Patient Leaflet

An A5 leaflet to download and print, highlighting the benefits of eRD for patients. Leave these around your practice or pharmacy to promote eRD, or hand them out with other patient literature.

  • Source: nhsbsa.nhs.uk
  • Pharmacy Resource: Leaflet
  • Register to Access Content: No

Repeat Dispensing/eRD referral form

  • Source: psnc.org.uk
  • Pharmacy Resource: Form
  • Register to Access Content: No

Repeat Dispensing/eRD Consent Form for the Public (RD1)

  • Source: psnc.org.uk
  • Pharmacy Resource: Form
  • Register to Access Content: No

Pharmacy management of repeat medication requests
Frequently Asked Questions

A briefing outlining common queries, shedding some light on pharmacy processes and discussing a number of important considerations regarding the most talked about proposals that CCGs have put forward – the “Coventry model” and the “Luton model”. This briefing should be of interest to pharmacy contractors, general practices, CCGs, Local Medical Committees (LMCs), LPCs, local patient groups and Healthwatch.

  • Source: psnc.nhs.uk
  • Pharmacy Resource: Frequently Asked Questions
  • Register to Access Content: No

Pharmacy Resources Last Checked: 29/09/2021

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