Pharmacy Contract - Support for Self Care & Minor Ailments

Save our NHS: Time for Action on Self Care

In order to save the NHS for future generations we have launched a resource pack to help general practitioners and Commissioners adopt a cohesive self care strategy. The document, entitled Save our NHS: Time for Action on Self Care is a mandate which provides a self care action plan for the NHS, supplemented with a ‘How to’ guide.

How to Implement a Self Care Aware Approach to Demand Management

Welcome to our “How to Guide”. We hope this will help you to implement a self care strategy by offering ideas and links to support material to help you support, promote and empower patients and the public with information about safe self care

Source: selfcareforum.org
Pharmacy Resource: Mandate and Guide
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Supporting people with long term conditions to self care: A guide to developing local strategies and good practice

This guide explains how health and social care services can support people with long term conditions to self care through an integrated package which includes information, self monitoring devices, self care skills education and training and self care support networks.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Guidance
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Self Care – A Real Choice
Self Care Support – A Practical Option

This communication sets out the position on the Department of Health’s policy to support Self Care. It is aimed at Primary Care Trust (PCT), NHS Trust, Strategic Health Authority (SHA) and social care management teams, as well as health and social care professionals and practitioners.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Publication
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NHS Community Pharmacy Contractual Framework
Essential Service – Support for self care

Pharmacy staff will provide advice to people, including carers, requesting help with the treatment of minor illness and long-term conditions, including general information and advice on how to manage illness.

Source: psnc.org.uk
Pharmacy Resource: Service Specification
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Community pharmacies: promoting health and wellbeing
NICE guideline

This guideline covers how community pharmacies can help maintain and improve people’s physical and mental health and wellbeing, including people with a long-term condition. It aims to encourage more people to use community pharmacies by integrating them within existing health and care pathways and ensuring they offer standard services and a consistent approach.

Source: nice.org.uk
Pharmacy Resource: Guidance
Register to Access Content: No

The Role of the Pharmacist in Self-Care and Self-Medication

The increase in self-care is due to a number of factors. These factors include: socioeconomic factors; lifestyle; ready access to drugs; the increased potential to manage certain illnesses through self-care; public health and environmental factors; greater availability of medicinal products; and demographic and epidemiological factors.

Source: who.int
Pharmacy Resource: Publication
Register to Access Content: No

Self care support: A compendium of practical examples across the whole system of health and social care

This compendium describes a range of approaches to self care support across all the settings in the whole system of health and social care. The aim is to increase awareness of the wide scope of self care support; illustrate examples of innovative service and practice developments; identify where self care support might contribute to achieving NHS targets; and encourage wider uptake of self care support models.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Publication
Register to Access Content: No

Long Term Conditions Compendium of Information: Third Edition

This is the third compendium of information on long term conditions (LTCs) which aims to provide the most up to date data together with a range of case study examples of excellence and innovation from across the country.

Source: gov.uk
Pharmacy Resource: Publication
Register to Access Content: No

A Picture of Health

This report summarises a national consumer survey, carried out by independent research organisation NOP World in May 2005, into people’s experience of everyday ailments and health conditions – such as colds, headaches, allergies, indigestion and muscle aches – and how they deal with them.

The study was commissioned jointly by PAGB and Reader’s Digest in order to gain an up-to-date, objective picture of how we approach everyday health matters.

Source: selfcareforum.org
Pharmacy Resource: Report
Register to Access Content: No

Evidence: Helping people help themselves
A review of the evidence considering whether it is worthwhile to support self-management

This rapid review compiles evidence about the effects of supporting self-management on people’s quality of life, clinical outcomes and health service use.

The Health Foundation has produced this literature review to respond to the questions and challenges of clinicians wanting to appraise the benefits of self-management support.

Source: health.org.uk
Pharmacy Resource: Review
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Health apps

Launched in November 2013, MHA is developed and maintained by PatientView. The website curates hundreds of health apps tried and recommended by patient & health consumer groups worldwide.

PatientView’s myhealthapps.net website was launched in collaboration with patient organisations and other healthcare stakeholders
PatientView (MHA) was a member of the 20-strong EU Working Group on mHealth Assessment Guidelines

Source: patient-view.com
Pharmacy Resource: Directory
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Why better self-care is good for people

Being able to self-care directly benefits individuals, their families and society. Read more about the advantages of self-care

Source: selfcareforum.org
Pharmacy Resource: Publication
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The self care continuum

Source: selfcareforum.org
Pharmacy Resource: Diagram
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Examples of self care devices and assistive technologies to support self care

This provides information on the range of devices and tools available to support self care.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Publication
Register to Access Content: No

Take your medicine
A guide to pill boxes, dispensers and reminders

It’s all too easy to forget to take medicines and it’s easy to get confused if you have a lot to take at different times. A World Health Organization survey found that half of people who took medicines long term took them incorrectly.

This guide tells you about different ways of getting round this problem and looks at some gadgets designed to help.

We got eight professionals and users to assess some of the gadgets. You can find their reviews on pages 10-15.

Source: ricability.org.uk
Pharmacy Resource: Guide
Register to Access Content: No

Coronavirus: Helpful health information resources for you and your family

Find helpful websites that provide the latest health information and support on the coronavirus, including advice for those with health conditions.

Source: resourcepharm.com
Pharmacy Resource: Patient Booklet
Register to Access Content: No

Considering organising an MDS compliance aid for a patient?

This list gives some suggestions about the patient aids available and where you can get them. This may enable patients or their relatives to manage their medicines without the need for a Monitored Dosage System (MDS).

Source: cpsc.org.uk
Pharmacy Resource: List
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Blood Pressure Monitors Validated for Home Use

ALL of the monitors on the ‘Home’ and ‘Specialist Use’ lists have been approved by the BIHS for accuracy. Those bearing the BIHS logo have been tested in-house. The rest have been tested by independent agencies, their published reports have been peer-reviewed and approved by the BIHS.

Source: bihsoc.org
Pharmacy Resource: List
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North of Tyne Guideline For Blood Glucose Monitoring

Blood glucose monitoring requires the use of appropriate equipment. The aim is to limit the use of a wide variation of different blood glucose testing equipment across the locality. Advantages are; consistency, reduced risk of errors due to unfamiliarity with equipment, limited unnecessary prescribing, and cost effectiveness.

Source: northoftyneapc.nhs.uk
Pharmacy Resource: Guideline
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OTC ingredients

AESGP OTC Ingredients Directory

Source: aesgp.eu
Pharmacy Resource: Database
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Proprietary Association of Great Britain Medicines Advertising Codes

Codes of practice for advertising over-the-counter medicines which are subject to a marketing authorisation or traditional herbal medicines registration.

The PAGB Medicines Advertising Codes are the primary means of self-regulation for over-the-counter medicines advertising. To help ensure that this advertising is responsible, PAGB publishes two Codes of Advertising Practice. One focuses on advertising directed at consumers while the other relates to advertising aimed at persons qualified to prescribe and supply (PQPS), and people working for them.

Source: pagb.co.uk
Pharmacy Resource: Advertising Codes
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The battle against colds and flu

A guide on what to expect from a cold and how to prevent and treat symptoms. Jointly published by PAGB and the Royal College of General Practitioners (RCGP).

Source: pagb.co.uk
Pharmacy Resource: Leaflet
Register to Access Content: No

Caring for Bairns
A self-care guide to childhood ailments

NHS Shetland has produced an updated version of PAGB’s ‘Caring for Kids’ leaflet for local use.

This booklet has information on the most common childhood ailments and helps you:

recognise your child’s minor ailment
treat your child’s minor ailment at home
decide what to do if you are still unsure
know what medicines to use

Source: selfcareforum.org
Pharmacy Resource: Leaflet
Register to Access Content: No

Hayfever Treatment Guide

Hayfever – Are you treating it right?

Source: selfcareforum.org
Pharmacy Resource: Leaflet
Register to Access Content: No

Over-the-counter medicines – Kidney Care UK

If you have kidney disease, or have had a kidney transplant, there are sometimes problems with buying medicines over the counter (i.e. from pharmacies, supermarkets or garages) to treat minor ailments.

We have a leaflet designed to give you more information about the medicines that may cause problems.

Source: kidneycareuk.org
Pharmacy Resource: Leaflet
Register to Access Content: No

NHS Community Pharmacy Contractual Framework
Enhanced Service – Minor Ailment Service

The pharmacy will provide advice and support to people on the management of minor ailments, including where necessary, the supply of medicines for the treatment of the minor ailment, for those people who would have otherwise gone to their GP for a prescription.

Source: psnc.org.uk
Pharmacy Resource: Service Specification
Register to Access Content: No

PSNC Briefing 092/13: Building a Business Case for Minor Ailments

This Briefing provides an evidence based business case for a Minor Ailment Service which LPCs can use at a local level and is intended to assist in making their negotiations more efficient.

Source: psnc.org.uk
Pharmacy Resource: Briefing
Register to Access Content: No

CPPE
Common clinical conditions and minor ailments

This programme will help to update your knowledge and skills on the common clinical conditions and minor ailments that present themselves in community pharmacy.

On completion of all aspects of this learning programme you should be able to:

identify the common minor ailments that present themselves in community pharmacy
recognise, manage and advise on the signs and symptoms of minor ailments
identify danger signs and symptoms, know how to manage these and when to refer patients
offer advice, support and evidence-based over-the-counter treatment to patients with minor ailments
know where to find relevant information and resources on minor ailments.

Source: cppe.ac.uk
Pharmacy Resource: CE / CPD / Learning
Register to Access Content: Yes

Self Care Forum Fact Sheets

The Self Care Forum Fact Sheets for common ailments aim to help clinicians and patients discuss issues around self care within the practice consultation and especially how to handle the symptoms in the future.

Download the fact sheets below:

Low Back Pain
Eczema
Heartburn and indigestion
Fever in children
Constipation
Headache and migraine
Coughs
Acne
Sprains and strains
Sore throat

Source: selfcareforum.org
Pharmacy Resource: Factsheets
Register to Access Content: No

Pharmacist referral criteria for minor ailments

Source: webarchive.org.uk
Pharmacy Resource: Referral Criteria
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Treatment Algorithms Listed Below

Source: hscbusiness.hscni.net
Pharmacy Resource: Treatment Algorithms
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Self Care Pathway – Earache

Source: psnc.org.uk/avon-lpc
Pharmacy Resource: Pathway
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Self Care Pathway – Sore throat

Source: psnc.org.uk/avon-lpc
Pharmacy Resource: Pathway
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Self Care Pathway – Indigestion (dyspepsia) and heartburn (acid reflux)

Source: psnc.org.uk/avon-lpc
Pharmacy Resource: Pathway
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Self Care Pathway – Fever in children

Source: psnc.org.uk/avon-lpc
Pharmacy Resource: Pathway
Register to Access Content: No

Self Care Pathway – Cold and flu – adult

Source: psnc.org.uk/avon-lpc
Pharmacy Resource: Pathway
Register to Access Content: No

Self Care Pathway – Cough in adults

Source: psnc.org.uk/avon-lpc
Pharmacy Resource: Pathway
Register to Access Content: No

All Wales Common Ailments Formulary

The Common Ailments service aims to improve patient access to consistent, evidence-based advice for the management of common ailments. The formulary was developed using recognised resources and involved multi-professional consultation to ensure the provision of consistent advice by pharmacists and GPs; the advice contained in the formulary regarding the appropriate management and selection of medicines for a range of common minor ailments will therefore be relevant to all professionals involved in the management of such conditions.

This document has been prepared by a multiprofessional collaborative group, with support from the All Wales Prescribing Advisory Group (AWPAG) and the All Wales Therapeutics and Toxicology Centre (AWTTC), and has subsequently been endorsed by the All Wales Medicines Strategy Group (AWMSG).

Source: awmsg.org
Pharmacy Resource: Formulary
Register to Access Content: No

Management of Head Lice & Threadworms

Human head lice are external parasites of man. They have an obligatory blood-feeding habit, which requires them to feed on their host’s blood several times a day. They are normally found on the scalp, but have also been known to occur on the eyebrows.

Source: hscbusiness.hscni.net
Pharmacy Resource: Bulletin
Register to Access Content: Yes

Non-medical prescribing, patient group directions and minor ailment schemes in the treatment of drug misusers
National Treatment Agency for Substance Misuse

Detailed guidance on application and implementation of nurse and pharmacist prescribing, patient group directions and minor ailment schemes in the treatment of drug misusers. Includes explanation of the various terms and details the clinical governance aspects of using these mechanisms to improve access to treatment for drug users.

Source: gov.uk
Pharmacy Resource: Guidance
Register to Access Content: No

Pharmacy Resources Last Checked: 29/09/2021

Pharmacy Contract – Support for Self Care and Minor Ailments

Pharmacist referral criteria for minor ailments

Treatment Algorithms Listed Below