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Pharmacy Contract - Support for Self Care and Minor Ailments

Save our NHS: Time for Action on Self Care

In order to save the NHS for future generations we have launched a resource pack to help general practitioners and Commissioners adopt a cohesive self care strategy. The document, entitled Save our NHS: Time for Action on Self Care is a mandate which provides a self care action plan for the NHS, supplemented with a ‘How to’ guide .

How to Implement a Self Care Aware Approach to Demand Management

Welcome to our “How to Guide”. We hope this will help you to implement a self care strategy by offering ideas and links to support material to help you support, promote and empower patients and the public with information about safe self care

Source: selfcareforum.org
Pharmacy Resource: Mandate and Guide
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Last Checked: 17/10/13 Link Error: Report It

 

Supporting people with long term conditions to self care: A guide to developing local strategies and good practice

This guide explains how health and social care services can support people with long term conditions to self care through an integrated package which includes information, self monitoring devices, self care skills education and training and self care support networks.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Guidance
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Last Checked: 16/10/13 Link Error: Report It

 

Self Care – A Real Choice
Self Care Support – A Practical Option

This communication sets out the position on the Department of Health's policy to support Self Care. It is aimed at Primary Care Trust (PCT), NHS Trust, Strategic Health Authority (SHA) and social care management teams, as well as health and social care professionals and practitioners.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Publication
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Last Checked: 16/10/13 Link Error: Report It

 

NHS Community Pharmacy Contractual Framework
Essential Service – Support for self care

Pharmacy staff will provide advice to people, including carers, requesting help with the treatment of minor illness and long-term conditions, including general information and advice on how to manage illness.

Source: pcc-cic.org.uk
Pharmacy Resource: Service Specification
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Last Checked: 16/10/13 Link Error: Report It

 

The Role of the Pharmacist in Self-Care and Self-Medication

The increase in self-care is due to a number of factors. These factors include: socioeconomic factors; lifestyle; ready access to drugs; the increased potential to manage certain illnesses through self-care; public health and environmental factors; greater availability of medicinal products; and demographic and epidemiological factors.

Source: who.int
Pharmacy Resource: Publication
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Last Checked: 16/10/13 Link Error: Report It

 

Self care support: A compendium of practical examples across the whole system of health and social care

This compendium describes a range of approaches to self care support across all the settings in the whole system of health and social care. The aim is to increase awareness of the wide scope of self care support; illustrate examples of innovative service and practice developments; identify where self care support might contribute to achieving NHS targets; and encourage wider uptake of self care support models.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Publication
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Last Checked: 16/10/13 Link Error: Report It

 

Long Term Conditions Compendium of Information: Third Edition

This is the third compendium of information on long term conditions (LTCs) which aims to provide the most up to date data together with a range of case study examples of excellence and innovation from across the country.

Source: gov.uk
Pharmacy Resource: Publication
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Last Checked: 17/10/13 Link Error: Report It

 

A Picture of Health

This report summarises a national consumer survey, carried out by independent research organisation NOP World in May 2005, into people’s experience of everyday ailments and health conditions – such as colds, headaches, allergies, indigestion and muscle aches – and how they deal with them.

The study was commissioned jointly by PAGB and Reader’s Digest in order to gain an up-to-date, objective picture of how we approach everyday health matters.

Source: selfcareforum.org
Pharmacy Resource: Report
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Last Checked: 20/09/16 Link Error: Report It

 

Evidence: Helping people help themselves
A review of the evidence considering whether it is worthwhile to support self-management

This rapid review compiles evidence about the effects of supporting self-management on people’s quality of life, clinical outcomes and health service use.

The Health Foundation has produced this literature review to respond to the questions and challenges of clinicians wanting to appraise the benefits of self-management support.

Source: health.org.uk
Pharmacy Resource: Review
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Last Checked: 17/08/15 Link Error: Report It

 

How engaged are people in their health care?
Findings of a national telephone survey

A high-quality healthcare system is one that puts patients at the centre of the treatment process. Informed, active patients are one half of the partnership approach that underpins effective healthcare. So how comfortable are patients in discussing their care with professionals? What do they understand about their conditions, and the options open to them? How confident are they in managing a chronic condition, monitoring their symptoms, and handling changes and setbacks?

Source: health.org.uk
Pharmacy Resource: Report
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Last Checked: 17/08/15 Link Error: Report It

 

The myhealthapps directory 2015-2016

Featuring health apps that focus on care in the community, disability, health, and wellness – a review by patient groups and empowered consumers

Finding a trustworthy and reliable health or wellbeing app fitting the user’s specific needs can prove difficult amongst the plethora of apps available online.

By providing transparent information on selected apps, recommended by consumer/ patient or other groups, this edition of The myhealthapps directory gives guidance to potential users to help them make informed choices. Transparency of information is indeed essential to build users’ trust.

Source: patient-view.com
Pharmacy Resource: Directory
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Last Checked: 15/07/16 Link Error: Report It

 

Why better self-care is good for people

Being able to self-care directly benefits individuals, their families and society. Read more about the advantages of self-care

Source: selfcareforum.org
Pharmacy Resource:
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Last Checked: 16/10/13 Link Error: Report It

 

The self care continuum

Source: selfcareforum.org
Pharmacy Resource: Diagram
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Last Checked: 16/10/13 Link Error: Report It

 

Examples of self care devices and assistive technologies to support self care

This provides information on the range of devices and tools available to support self care.

Source: webarchive.nationalarchives.gov.uk
Pharmacy Resource: Publication
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Last Checked: 16/10/13 Link Error: Report It

 

Take your medicine
A guide to pill boxes, dispensers and reminders

It’s all too easy to forget to take medicines and it’s easy to get confused if you have a lot to take at different times. A World Health Organization survey found that half of people who took medicines long term took them incorrectly.

This guide tells you about different ways of getting round this problem and looks at some gadgets designed to help.

We got eight professionals and users to assess some of the gadgets. You can find their reviews on pages 10-15.

Source: rica.org.uk
Pharmacy Resource: Guide
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Last Checked: 16/10/13 Link Error: Report It

 

Considering organising an MDS compliance aid for a patient?

This list gives some suggestions about the patient aids available and where you can get them. This may enable patients or their relatives to manage their medicines without the need for a Monitored Dosage System (MDS).

Source: cpsc.org.uk
Pharmacy Resource: List
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Last Checked: 15/11/17 Link Error: Report It

 

Blood Pressure Monitors Validated for Home Use

The table below give a comprehensive list of all the Validated Blood Pressure monitors that are suitable for use at home and may also be used in the clinic.

Only the devices showing the BHS logo in the right hand column have been tested by the BHS Validation Service. All other devices have been tested independently.

Source: bhsoc.org
Pharmacy Resource: Table
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Last Checked: 16/10/13 Link Error: Report It

 

North of Tyne Guideline For Blood Glucose Monitoring

Blood glucose monitoring requires the use of appropriate equipment. The aim is to limit the use of a wide variation of different blood glucose testing equipment across the locality. Advantages are; consistency, reduced risk of errors due to unfamiliarity with equipment, limited unnecessary prescribing, and cost effectiveness.

Source: northoftyneapc.nhs.uk
Pharmacy Resource: Guideline
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Last Checked: 22/11/16 Link Error: Report It

 

OTC ingredients

Information in this page is verified by AESGP and WSMI national associations and updated on an ad hoc basis. The classification of ingredients is presented for information purposes.

Source: aesgp.eu
Pharmacy Resource: Database
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Last Checked: 16/10/13 Link Error: Report It

 

The way forward for pharmacy: toolkit for workshops

The 2013 Which? investigation into advice from pharmacies and other research highlights the variability in medicines advice provided by community pharmacies across the UK.

It has been recognised that there is not one solution to these issues. Each organisation has a particular role to play.

So we are asking organisations across pharmacy to hold their own workshops to consider how their organisation can help to improve the advice that patients receive about medicines.

A toolkit has been developed to help those facilitating a workshop:

  • The way forward for pharmacy Toolkit - Agenda - an agenda for your event
  • The way forward for pharmacy Toolkit - Facilitators note - a guide for facilitators that will let you make the most of yoru workshop
  • The way forward for pharmacy Toolkit - Evidence summary Managing OTC consultations in community pharmacy - the summary of evidence presented at teh orginal event
  • The way forward for pharmacy Toolkit - Commitment template - a template for participants to sign and show their commitment to the way forward
Source: pharmacyregulation.org
Pharmacy Resource: Toolkit
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Last Checked: 26/09/17 Link Error: Report It

 

Proprietary Association of Great Britain Medicines Advertising Codes

Codes of practice for advertising over-the-counter medicines which are subject to a marketing authorisation or traditional herbal medicines registration.

The PAGB Medicines Advertising Codes are the primary means of self-regulation for over-the-counter medicines advertising. To help ensure that this advertising is responsible, PAGB publishes two Codes of Advertising Practice. One focuses on advertising directed at consumers while the other relates to advertising aimed at persons qualified to prescribe and supply (PQPS), and people working for them.

Source: pagb.co.uk
Pharmacy Resource: Advertising Codes
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Last Checked: 20/09/16 Link Error: Report It

 

Getting the best from the medicines you buy

Advice on using over-the-counter medicines

Source: pagb.co.uk
Pharmacy Resource: Leaflet
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Last Checked: 20/09/16 Link Error: Report It

 

The battle against colds and flu

A guide on what to expect from a cold and how to prevent and treat symptoms. Jointly published by PAGB and the Royal College of General Practitioners (RCGP).

Source: pagb.co.uk
Pharmacy Resource: Leaflet
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Last Checked: 20/09/16 Link Error: Report It

 

Caring for Bairns
A self-care guide to childhood ailments

NHS Shetland has produced an updated version of PAGB’s ‘Caring for Kids’ leaflet for local use.

This booklet has information on the most common childhood ailments and helps you:

  • recognise your child’s minor ailment
  • treat your child’s minor ailment at home
  • decide what to do if you are still unsure
  • know what medicines to use
Source: selfcareforum.org
Pharmacy Resource: Leaflet
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Last Checked: 15/07/16 Link Error: Report It

 

Hayfever Treatment Guide

Hayfever – Are you treating it right?

Source: selfcareforum.org
Pharmacy Resource: Leaflet
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Last Checked: 15/07/16 Link Error: Report It

 

Over the Counter medicines - Kidney Research UK

There are an ever increasing number of medicines available without prescription which can be bought in pharmacies, supermarkets and even the local garage.

Some of these medicines are unsuitable for people with kidney disease or kidney failure.

Source: kidneyresearchuk.org
Pharmacy Resource: Health Information
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Last Checked: 23/11/13 Link Error: Report It

 

NHS Community Pharmacy Contractual Framework
Enhanced Service – Minor Ailment Service

The pharmacy will provide advice and support to people on the management of minor ailments, including where necessary, the supply of medicines for the treatment of the minor ailment, for those people who would have otherwise gone to their GP for a prescription.

Source: pcc-cic.org.uk
Pharmacy Resource: Service Specification
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Last Checked: 16/10/13 Link Error: Report It

 

PSNC Briefing 092/13: Building a Business Case for Minor Ailments

This Briefing provides an evidence based business case for a Minor Ailment Service which LPCs can use at a local level and is intended to assist in making their negotiations more efficient.

Source: psnc.org.uk
Pharmacy Resource: Briefing
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Last Checked: 30/10/13 Link Error: Report It

 

CPPE
Minor ailments services: a starting point for pharmacists

The advent of the contractual framework for community pharmacy and the government's latest policies on the provision of healthcare have brought about changes in the way that minor ailments services are delivered to patients. This open learning programme supports the changes in the community pharmacy contract and provides a foundation upon which you can develop a minor ailments service with your local primary care trust (PCT).

Learning objectives: On completion of all aspects of this programme you should be able to:

- Discuss the government policies that have influenced changes in the delivery of minor ailments services   to patients

- Describe what is meant by a minor ailments service

- Describe the patient's journey from referral through to consultation in a minor ailments service

- List the clinical governance processes that apply to a minor ailments service

Source: cppe.ac.uk
Pharmacy Resource: CE / CPD / Learning
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Last Checked: 16/10/13 Link Error: Report It

 

Minor ailment schemes

Find out more information about ‘minor ailment schemes’ including; how they work, the benefits, and the barriers plus lots more by using the e-learning materials section and/or the other useful links and resources available on the left-hand side menu

Source: webarchive.org.uk
Pharmacy Resource: CE / CPD / Learning
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Last Checked: 23/04/15 Link Error: Report It

 

CPPE
Responding to Minor Ailments

This downloadable programme looks at the clinical management of minor ailments which frequently present in the community pharmacy and which are more likely to do so with the introduction of enhanced services in England.

Learning objectives: On completion of all aspects of this programme you should be able to:

  • recognise the symptoms of common minor ailments
  • recommend evidence based over-the-counter treatment of common minor ailments
  • recognise danger symptoms and know when and where to refer patients
  • offer advice and support to patients to help them manage minor ailments.
Source: cppe.ac.uk
Pharmacy Resource: CE / CPD / Learning
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Last Checked: 04/11/14 Link Error: Report It

 

Self Care for Minor Ailments
Welcome to the RCGP online course: Self Care for Minor Ailments

This course equips practitioners with the knowledge and skills to conduct a 'self-care aware' consultation for patients with self-limiting minor ailments.

The course also includes strategies for the whole primary care team, to improve patient access to evidence-based information about minor ailments and to enhance patient confidence.

This course has been developed in partnership with the Proprietary Association of Great Britain (PAGB) and RCGP experts in self-care as part of a collaborative drive to change the culture of dependency in the NHS.

Source: rcgp.org.uk
Pharmacy Resource: CE / CPD / Learning
Register to Access Content: Yes - registration is FREE

Last Checked: 17/10/13 Link Error: Report It

 

CPPE
Guide to the use of the RCGP Self Care for Minor Ailments e-learning course

The purpose of this guide is to provide the pharmacy context for pharmacy professionals when completing the Royal College of General Practitioners (RCGPs) self care for minor ailments e-learning course. It is expected that this guide will be used by pharmacy professionals, in conjunction with the e-learning course.

Learning objectives: On completion of all aspects of this learning programme you should be able to:

  • define a minor ailment
  • describe health-seeking behaviour and people’s understanding of minor ailments
  • identify reasons why patients seek appointments with GPs for minor ailments and understand the social factors that influence their ability to self care
  • explain how patients can manage their symptoms - and how to identify red flag symptoms, or signs that indicate a potentially dangerous condition in minor ailments
Source: cppe.ac.uk
Pharmacy Resource: CE / CPD / Learning
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Last Checked: 17/10/13 Link Error: Report It

 

How to........Minor Ailments

Ask the customer if they pay for prescripons – can use the scheme if customer is exempt from prescription charges

Source: psnc.org.uk/avon-lpc
Pharmacy Resource: Best Practice Guide
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Last Checked: 06/12/13 Link Error: Report It

 

Self Care Forum Fact Sheets

The Self Care Forum Fact Sheets for common ailments aim to help clinicians and patients discuss issues around self care within the practice consultation and especially how to handle the symptoms in the future.

Download the fact sheets below:

  1. Low Back Pain
  2. Eczema
  3. Heartburn and indigestion
  4. Fever in children
  5. Constipation
  6. Headache and migraine
  7. Coughs
  8. Acne
  9. Sprains and strains
  10. Sore throat
Source: selfcareforum.org
Pharmacy Resource: Factsheets
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Last Checked: 17/10/13 Link Error: Report It

 

Self Care Pathway - Earache

Source: pharmacyvoice.com
Pharmacy Resource: Pathway
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Last Checked: 06/12/13 Link Error: Report It

 

Self Care Pathway - Sore throat

Source: pharmacyvoice.com
Pharmacy Resource: Pathway
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Last Checked: 06/12/13 Link Error: Report It

 

Self Care Pathway - Indigestion (dyspepsia) and heartburn (acid reflux)

Source: pharmacyvoice.com
Pharmacy Resource: Pathway
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Last Checked: 06/12/13 Link Error: Report It

 

Self Care Pathway - Fever in children

Source: pharmacyvoice.com
Pharmacy Resource: Pathway
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Last Checked: 06/12/13 Link Error: Report It

 

Self Care Pathway - Cold and flu - adult

Source: pharmacyvoice.com
Pharmacy Resource: Pathway
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Last Checked: 06/12/13 Link Error: Report It

 

Self Care Pathway - Cough in adults

Source: pharmacyvoice.com
Pharmacy Resource: Pathway
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Last Checked: 06/12/13 Link Error: Report It

 

Pharmacist referral criteria for minor ailments

Source: webarchive.org.uk
Pharmacy Resource: Referral Criteria
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Last Checked: 15/11/17 Link Error: Report It

 

Treatment Algorithims Listed Below

Source: hscbusiness.hscni.net
Pharmacy Resource: Treatment Algorithims
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Last Checked: 16/10/13 Link Error: Report It

 

All Wales Common Ailments Service Formulary

The Common Ailments Service Formulary is being used to support the implementation of the Welsh Government Common Ailments Service in pharmacies in two pathfinder sites in Wales. The Common Ailments Service aims to improve patient access to consistent, evidence-based advice for the management of common ailments. The formulary was developed using recognised resources and involved multi-professional consultation to ensure the provision of consistent advice by pharmacists and GPs.

This report has been prepared by a multiprofessional collaborative group, with support from the All Wales Prescribing Advisory Group (AWPAG) and the All Wales Therapeutics and Toxicology Centre (AWTTC), and has subsequently been endorsed by the All Wales Medicines Strategy Group (AWMSG).

Source: awmsg.org
Pharmacy Resource: Formulary
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Last Checked: 31/10/13 Link Error: Report It

 

Management of Head Lice & Threadworms

Human head lice are external parasites of man. They have an obligatory blood-feeding habit, which requires them to feed on their host’s blood several times a day. They are normally found on the scalp, but have also been known to occur on the eyebrows.

Source: hscbusiness.hscni.net
Pharmacy Resource: Bulletin
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Last Checked: 16/10/13 Link Error: Report It

 

Non-medical prescribing, patient group directions and minor ailment schemes in the treatment of drug misusers
National Treatment Agency for Substance Misuse

Detailed guidance on application and implementation of nurse and pharmacist prescribing, patient group directions and minor ailment schemes in the treatment of drug misusers. Includes explanation of the various terms and details the clinical governance aspects of using these mechanisms to improve access to treatment for drug users.

Source: nta.nhs.uk
Pharmacy Resource: Guidance
Register to Access Content: No

Last Checked: 16/10/13 Link Error: Report It

 

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